What is SpeakOut?

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"What a fantastic and effective way to engage with these groups; giving them a voice and the opportunity for us all to work together to improve health and social care for everyone.  Long may it continue!"

Professor Steve Field

( Chief Inspector of General Practice at the Care Quality Commission).

SpeakOut is a national network of more than 100 marginalised and disadvantaged community groups. Created to support the Care Quality Commission in the discharge of its regulatory functions and managed by the School of Social Work at the University of Central Lancashire, SpeakOut is an example of how the engagement of marginalised and disadvantaged groups can be effectively facilitated.

Its members come from all over the country and include people from: minority faith groups, Black and minority ethnic groups, refugees and asylum seekers, people with a range of physical disabilities, lesbian gay and bisexual people, mental health service users, people with learning disabilities, people with specific dietary needs, older people, young people, Gypsy and Traveller communities, gender specific groups, prisoners, people with HIV and homeless people.


Our vision is...


...to enable and empower diverse groups to come together as a strong voice for change that will create equality and promote quality particularly – but not exclusively - in health and care.


You can view and download our values and vision document here.


What people say about working with us...


This seems to me to be the sort of high quality information from focus groups which can inform and influence our inspections. (Public Engagement & Involvement Officer, CQC)

Thank you, it was a really good event and we look forward to doing more work together in the future. (Local Healthwatch)


We are only a small group but gaining skills and confidence in engagement work through SpeakOut. (Member)


Your input and support has been great, I’m so pleased to have met you. Being part of SpeakOut is so good for our clients, the benefits for them are huge. Speakout is a brilliant initiative and I can’t sing it’s praises enough. (Member)


This was one of the best things I have ever done as an inspector. It really did make me think and has influenced the way I have planned this massive inspection. I had never thought about some of the issues the women raised. You can do all the training in the world but hearing their stories is by far the most powerful. I really hope we do more of these events. (CQC Inspector)